Warranty Info
Standard Limited Warranty Terms & Conditions
These warranties are limited to the rod and reel and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the rod/reel. Some states do not allow the exclusion or limitation if incidental or consequential damages, therefore the above limitations may not apply to you. This warrant gives you specific legal rights; you may also have other rights that vary from state to state.
THESE WARRANTIES ONLY EXTEND TO OR COVER ANY DAMAGE TO THE ROD/REEL RESULTING FROM A DEFECT IN MATERIAL OR WORKMANSHIP. ANY DAMAGE CAUSED BY MISUSE, ABUSE OR TAMPERING WITH THE ROD/REEL BY OTHER THAN NORMAL USE OF THE ROD/REEL FOR ITS INTENDED APPLICATION, OR ANY NON-CONFORMITY OR DAMAGE RESULTING FROM REPAIRS PERFORMED BY PARTY(S) OTHER THAN BY CHARLIE MOORE OUTDOORS WILL NOT BE COVERED.
These warranty Terms and Conditions are subject to change at any time without notice.
Limited Lifetime Warranty
Rods in this category are warranted against defects in material and workmanship for the lifetime of the original purchaser and subject to the Standard Limited Warranty Terms and Conditions.
How to Make a Warranty Claim
If you have a Charlie Moore Outdoor's rod that is eligible for warranty service then please follow these steps:
- Cut rod on 4” on each side of the failure.
- Remove any guides that might be on the sections being returned.
- In a padded envelope return the 4” rod pieces along with the proof of purchase and a short description of how this failure occurred.
- Please include all contact information and a check, money order or credit card information for $30.00usd (domestic US) f or return shipping/handling. If you do not include a check you will be contacted for credit card payment before your blank can be replaced. Note: Returns from Russia are subject to a shipping quote before return.
If it is determined that your rod is within the designated warranty period and failed due to a defect in material or workmanship your rod blank will be replaced free of charge plus the fee for return shipping / handling.
Ship all Warranty Claims postage paid to:
CHARLIE MOORE OUTDOORS
Attn: Warranty Department
2133 Component Loop, Suite 1031
Oviedo, FL 32765 USA